For referral partners
A trusted casework partner for your clients.
Lantern Pathways works alongside police forces, local authorities, health services, housing associations, and voluntary organisations across England and Wales. We provide specialist casework support for the clients you refer to us, preparing their case files for solicitors.
Who we work with
How to make a referral
A clear, straightforward referral process.
Making a referral to Lantern Pathways is straightforward. Here is what to expect at each stage.
Make contact
Call us, email info@lanternpathways.co.uk, or use our secure online referral form. Please do not include sensitive client details in initial contact — we will provide a secure channel once we have spoken.
Share the referral
Once we have established a secure channel, share the client's details and a brief summary of their situation. We will confirm receipt and let you know the next steps.
We make contact with the client
We contact the client promptly, introduce ourselves, and explain what we do. We always work at the client's pace and with their consent.
We keep you updated
With the client's consent, we keep you informed of progress at key stages. You will not be left wondering what is happening.
With the client's consent, we keep you updated on progress throughout the process. We will always discuss information-sharing arrangements with the client before providing updates to referring organisations.
Why partner with Lantern Pathways
Secure, GDPR-compliant referrals
Our referral process is designed with data protection at its core. Client information is handled securely and in full compliance with UK GDPR and the Data Protection Act 2018.
Fast first contact
We make first contact with referred clients promptly, so they are not left waiting. We keep referring organisations informed at key stages of the process.
Enhanced DBS-checked staff
All Lantern Pathways staff hold enhanced DBS checks. You can refer clients with confidence, knowing they will be supported by vetted, professional caseworkers.
Trauma-informed practice
Our team is trained in trauma-informed approaches. We understand the needs of people who have experienced domestic abuse or are navigating difficult family circumstances, and we work with them sensitively and at their pace.
Training and awareness
Free awareness sessions
We offer free awareness sessions for police officers, frontline staff, and other professionals who work with people experiencing domestic abuse or family law difficulties. Sessions cover recognising abuse, understanding the casework process, and how to make effective referrals.
Available to police officers, frontline staff, and allied professionals — free of charge
Sessions cover:
Ready to make a referral?
To refer a client to Lantern Pathways, please use our secure referral form or contact us directly. Please do not include sensitive personal details in initial enquiries — we will provide a secure channel once we have made contact.
Want to discuss a partnership?
If you would like to discuss how Lantern Pathways can support your organisation's clients, or to set up a referral arrangement, please get in touch.